New Fireplace Problem?
I bought a new style selection electric fireplace from Lowe’s a week ago, it was obviously a return or a display. We put it together tonight and noticed there were a lot of screws left and a lot of holes in the back of the fireplace, but there was no back that came with it? I thought maybe there wouldn’t be because it’s a wall fireplace, anyone else have this same fireplace or know if it should have a back with it? If so, I need to return it. Thanks.!
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November 26, 2009 @ 9:54 am
Electric free standing fireplaces have to have a back on them. I have never seen one that did not. I bet this was a display model and the back got set aside somewhere.
I would think it will be safe anyway but it will be better if you did have the back. I would talk to the store and see if they can look for it or get you a new unit.
November 26, 2009 @ 12:11 pm
Ask the manager or the return policy thing.
Probably a mistake.
November 26, 2009 @ 4:11 pm
Go to the store and talk to an associate.
It was problably just an honest mistake.